Terms and Conditions

1. Acceptance of these terms

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, you should stop using the website.

These terms apply to website use only. Separate written terms may apply to purchases, samples, projects, employment, confidentiality, distribution, international opportunities and other commercial relationships.

2. Corporate and website information

This website is operated by Insulating Asia Co., Ltd. (Registered No./Tax Identification: 0775568001743) from 539/1 Moo. 15, Hin Lek Fai, Hua Hin District, Prachuap Khiri Khan 77110, Thailand. It provides general information about our company, technology-development activities, products, applications, sustainability initiatives and partnership opportunities.

3. Product, performance and technical information

Website content is provided for general information and does not constitute a project specification, engineering instruction, safety certification, guarantee or professional advice.

Product availability, formulation, dimensions, application methods and performance may vary by development stage, market, substrate, thickness, installation and full system design. Project decisions must be based on the current approved product documentation, applicable testing and advice from qualified professionals.

No fire classification, thermal value, environmental benefit, certification or regulatory compliance should be assumed unless it is stated in current formal documentation that applies to the specific product and intended use.

4. Intellectual property

Unless otherwise stated, the website and its content—including text, designs, graphics, photographs, videos, logos, trade names, product concepts and technical materials—are owned by, licensed to or used with permission by Insulating Asia.

You may view and print reasonable extracts for your own lawful, non-commercial evaluation. You must not reproduce, modify, distribute, publish, reverse engineer, extract, scrape, create derivative works from or commercially exploit website content without prior written permission.

No statement on this website should be interpreted as confirming the existence, scope or status of a patent, registered design, trademark or other intellectual-property right unless expressly stated in formal documentation.

5. Permitted use and prohibited conduct

You must use the website lawfully and must not:

• Interfere with the website, servers, security controls or other users.
• Introduce malware, attempt unauthorised access or conduct vulnerability testing without written permission.
• Use automated tools to copy or extract substantial website content.
• Misrepresent your identity, authority, organisation or relationship with Insulating Asia.
• Submit unlawful, misleading, defamatory, infringing or harmful content.
• Use the website or its content to infringe confidentiality, privacy or intellectual-property rights.

6. Enquiries, applications and form submissions

Submitting a product, technical, partnership, distribution, bulk-supply, international-opportunity, investor or job enquiry does not create a contract, appointment, agency, employment relationship, exclusivity right or obligation to proceed.

You confirm that information you submit is accurate to the best of your knowledge and that you have authority to provide it. We may decline, suspend or stop considering any enquiry or application at our discretion, subject to applicable law.

7. Confidential and sensitive information

Do not submit confidential technical information, trade secrets, personal identifiers or commercially sensitive documents through a general website form unless requested and an appropriate secure process or confidentiality agreement is in place.

Information submitted through the website is not automatically treated as confidential unless Insulating Asia has expressly agreed otherwise in writing.

8. Third-party websites and services

The website may link to or embed services operated by third parties, including maps, social platforms, fonts, video hosts or form-security providers. These services are controlled by their respective providers, and their own terms and privacy policies apply.

Links are provided for convenience and do not necessarily constitute endorsement.

9. Website availability and changes

We may update, suspend, withdraw or restrict any part of the website without notice. We do not guarantee uninterrupted availability, freedom from errors or compatibility with every device or browser.

We take reasonable steps to maintain accurate information but do not guarantee that every page is complete, current or error-free.

10. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, Insulating Asia excludes warranties that are not expressly stated and will not be liable for indirect, incidental, special or consequential loss arising solely from reliance on general website content or inability to access the website.

Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability that cannot lawfully be excluded.

Project, product and commercial liability should be governed by the separate written agreement applicable to the relevant transaction.

11. Privacy and cookies

Personal information submitted through the website is handled according to our Privacy Policy. Information about essential cookies and optional third-party map content is available in our Cookie Policy.

12. Changes to these terms

We may revise these Terms and Conditions from time to time. The current version will be posted on this page with the updated date. Continued use after an update means the revised terms apply to subsequent website use.

13. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of Thailand. Any dispute relating solely to use of this website will be subject to the jurisdiction of the competent courts of Thailand, except where mandatory law requires otherwise.

14. Contact

Questions about these Terms and Conditions may be sent to: